Frequently asked questions
Answers about Xciel devices, configuration, and selection.
What distinguishes Xciel’s products?
Xciel designs enclosures and portable device solutions for industrial sites with hazardous-area requirements. Its range includes products with different methods of protection and different area ratings.
Which products does Xciel offer?
The range includes enclosures and device solutions for iPhone, iPad, Android, and Windows, along with industrial accessories and IoT products.
What warranty does Xciel offer?
Xciel states that its intrinsically safe portable devices carry a one-year warranty. Ask the team for the warranty terms for the model you are considering.
Does Xciel sell intrinsically safe equipment?
Yes. Xciel offers equipment for hazardous environments. Check the markings and documentation for the specific configuration against your worksite requirements.
Can I arrange a demonstration?
Yes. Use the demo request form to tell Xciel which models interest you and when you would like to see them.